Privacy Policy and SMS Terms of Service

At Ask Alyssa RN Consulting (“we,” “us,” or “our”), we respect your privacy. This Policy describes how we collect, use, and share information when you visit our website, contact us, or use our services, including our optional SMS messaging program. By using our services, you agree to the practices described here.

Healthcare note: We offer consulting and care navigation. This site is not intended to store protected health information (PHI). Do not submit sensitive medical details through unsecured forms or SMS.

Information We Collect

• Contact details such as name, email, phone number.
• Service information you provide when requesting consultations or resources.
• Technical data (e.g., IP address, device/browser type) collected via cookies or similar technologies.
• Communications including emails and text messages you send to us.

How We Use Information

• Provide, schedule, and improve services and client support.
• Send confirmations, reminders, and relevant resources.
• Communicate about updates, offerings, and site changes (you can opt out at any time).
• Maintain security, prevent misuse, and meet legal or regulatory obligations.

How We Share Information

We do not sell your personal information. We may share limited information with trusted vendors who help us operate our website and communications (e.g., hosting, email/SMS providers), subject to appropriate safeguards. We may also share information to comply with law, enforce our terms, or protect rights and safety.

Cookies and Similar Technologies

Our site may use cookies to enable basic functionality and understand aggregate usage. You can adjust your browser settings to refuse some or all cookies; doing so may limit certain features.

Your Choices

• Emails: You may unsubscribe using the link provided in our messages.
• SMS: Text STOP to opt out; text HELP for assistance. See SMS Terms below for details.
• Access/Update: Contact us to request access to or correction of your information.

SMS Messaging Disclosure & Terms of Service

If you consent to receive conversational, informational, or promotional SMS messages from Ask Alyssa RN Consulting, you agree to receive text messages related to appointment scheduling, health education, wellness updates, service reminders, and occasional promotional offers.

• Reply STOP to opt out at any time.
• Reply HELP for support.
• Message & data rates may apply.
• Messaging frequency may vary depending on your interactions with us.

We will use your phone number and preferences solely for these communications and will not share them with third parties for their marketing without your explicit consent. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Region & Law

This Policy is intended for users in the United States and is governed by the laws of the State of New York, without regard to conflict-of-law principles.

Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on this page.

Contact

Questions or requests? Reach us at (518) 914-5661 or by email (if provided on the main site).